Everything you need to know, right here, on one page.

If you are considering taking part in physical activity or an exercise class, before you start answer the following questions below. The questionnaire will indicate whether you should check with your doctor before you start an exercise programme of physical activity. If you are over 69 years of age and you are not used to being very active you should check with your doctor. 
 
1. Have you ever been diagnosed with a heart condition by a doctor and advised you should only do physical activity advised by them? 
2. Have you ever felt pain in your chest during physical activity?
3. Have you ever felt pain in your chest whilst you were at rest?
4. Do you ever feel faint, have dizziness or lose consciousness?
5. Do you have a bone or joint problem that could be made worse by exercise?
6. Have you ever been diagnosed with high blood pressure?
7. Are you currently taking any medication which may affect you exercising?
8. Are you currently pregnant or have you had a baby in the last six months?
9. Is there any other reason why you should not participate in physical activity?
 
If you have answered yes to one or more questions:
Talk with your doctor by phone or in person before increasing your physical activity. Tell your doctor about the question(s) you have answered yes to. You may still be able to do any activity you want as long as you begin slowly and build up gradually – or you may need to limit your activities to those which are safe for you. Talk with your doctor about the kind of activities you wish to participate in and follow his/her advice.
 
If you have answered no to all questions:
You can be reasonably confident that you can start to increase your physical activity and take part in a progressive exercise programme – begin slowly and build up gradually.
 
Please note:
If your health changes so that you answer yes to any of the above questions, inform your instructor immediately. Delay becoming more active if you feel unwell because of a temporary illness such as a cold or flu – wait until you feel better. 
Group exercise classes are hosted on Zoom, which allows the instructor (Mads) to watch and interact with all participants to ensure you are exercising correctly, safely and are having fun.
 
The FIT@Home timetable has been designed to suit a variety of mind and body needs. Classes are suitable for beginners and regular exercisers as modifications for exercises are always given.
 
Whether you chose to workout as part of a group class or 121, exercise should suit YOU, there is no pressure to keep up with anyone else.  You are encouraged to share your goals with your instructor who will happily keep you accountable on your “FIT journey.”
 
An overview of the weekly timetable and pricing options are at the bottom of this page.
 
Please do not hesitate to get in touch if you have any questions.
It is the responsibility of the participant to ensure:
  • There is sufficient space to perform the exercises safely and move freely without obstacles or obstructions, free from furniture, equipment and other hazards – a minimum of four square metres per person
  • Any equipment is safe and in a suitable condition for the activity being performed 
  • The surrounding floor space is entirely clear to remove any hazards that may increase the risk of slips, trips or falls
  • There are no distractions throughout the duration of the session
  • There is sufficient heating, lighting, ventilation and hydration.
To reduce and avoid injury, check with your doctor before beginning any new fitness programme. By performing any exercises without supervision, you are performing them at your own risk. Fitness Inspired Training (and instructors) will not be responsible. If you have any injuries or health conditions that may affect you during exercise please speak with the instructor ahead of any session you join.  It is the responsibility of the participant(s) to ensure their own health and safety, including of any persons present within their space.
 
In addition, the following disclaimer applies in respect of any pre-recorded sessions: 
By performing any fitness exercises without supervision, you are performing them at your own risk. Fitness Inspired Training will not be responsible or liable for any injury or harm you sustain as a result of this fitness programme, online fitness video or information shared on our website (or by message). This includes emails, videos and text. 

Group Exercise & Personal Training Terms & Conditions 

1. Introduction
The trainer will use their skills and knowledge to design a safe programme of exercise that will take into account the client’s personal goals, fitness levels and likes and dislikes related to exercise. 
The trainer will provide the coaching, supervision, advice and support that the client may need to help them achieve their goals. It is understood between you and your Trainer that both must commit to your training programme 100% in order for you to achieve results.
You understand that the results of any fitness programme cannot be guaranteed. Your progress depends on your effort and co-operation in and outside of the Sessions. In particular you acknowledge that individual results may vary and no particular result is guaranteed by your Trainer.
All Client information will be kept strictly private and confidential
All Fitness Inspired Training trainers will maintain a professional attitude and manner throughout every session.
Your agreement is with your personal trainer who delivers your training.
These Terms and Conditions form part of your agreement with the Trainer. You understand that the Trainer is self-employed and you are entering into a contract with him/her alone.
You are required to wear appropriate clothing and footwear. You are also advised to bring a bottle of water and a towel.
 
2. Health Screening
All clients must complete a PAR-Q/health waiver before commencing any exercise programme to ensure you are safe to exercise. These screenings may be collected in paper form in class or via our booking site if you sign up online.
Your trainer may require a letter of ‘medical clearance’ from your GP. Please be aware that your GP may charge for providing this letter. 
You understand and agree that it is your responsibility to inform the Trainer of any conditions or changes to your health, now and ongoing, which might affect your ability to exercise safely and with minimal risk of injury. Any changes to your health will need to be recorded on an additional health screening form.
If your Trainer requires further medical information from a practitioner, you must provide such details.
You understand that there are inherent risks in participating in a programme of strenuous exercise. If you sustain or claim to sustain any injury while participating in training, you acknowledge that the Trainer is not responsible, except where the injury was caused by his/her gross negligence or intentional act.
Your trainer cannot be held liable in any way for undeclared or unknown medical conditions.
Your health screening records will be kept for 6 years, you can have access to these records (of your own) upon request.
 
3. Booking & Fee Charging Policy:
The minimum number of personal training sessions that can be purchased on a pre-booked time slot basis is six. Personal training will not be available at a pay as you go basis.
Payment for these sessions must be made at the time of booking.
Existing clients that wish to continue personal training with the instructor must give notice to the instructor by their penultimate session of their current block and payment for the next block must be given before the new block begins.
Acceptable forms of payment are: cash paid directly to the Trainer, cheque (made payable to the trainer) or by prior agreement by internet bank transfer, direct debit.
Clients may be required to ‘sign in’ for each training session in order avoid any confusion between Trainer and Client of the session number within a block the client is on.
All personal training sessions must be redeemed within six months of purchase.
See service options for classes for detailed information on each service allowance e.g. number of sessions, timeframe of use and costs. 
 
4. Cancellation and Refunds
Personal training:
24 hours notice of cancellation or postponement is required for all appointments.
Notice of less than 24 hours will incur payment of the full session fee.
Unforeseen events will be taken into consideration on the day for personal training appointments.
Once purchased, your sessions are non-refundable and non-transferable.
Group exercise;
 
Cancellations must be made by 1pm on the day of a booked class. See full terms for each service category.
 
5. Lateness Policy
You are required to arrive on time for each session so that the Trainer’s full training plan is achieved on each visit.
If the client is late for a session the session cannot be extended and will end at the appointed time. 
If the trainer is late additional time will be added to the session or to subsequent sessions.
 
6. Health and Safety
Your Trainer has completed and holds a current certificate for emergency first aid at work approved by the Health and Safety Executive.
Your Trainer has £5 million public liability insurance cover.
If your Trainer conducts the sessions on your premises you are responsible for providing a safe exercise environment.
 
7. Commitment to Data Security
Personally identifiable information e.g. Par-Q form, is kept secure by your instructor. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information when necessary. All emails and newsletters from our sites/instructors allow you to opt out of further contact. Fitness Inspired Training will never sell, trade, rent, exchange or otherwise share your personal information with any other person, company or organisation.
 
 8. General
You understand that in the unlikely event of your Trainer being unable to continue your training, for any reason, subject to availability you can have your sessions transferred to another similar Trainer if he/she agrees to take over his/her training or you can request a full refund from your existing Trainer for any unfulfilled sessions.
The Trainer has the right to change these Terms and Conditions, for example, to be able to offer new services or as required by law. The Trainer will notify you of any change. When such a change(s) is made, if dissatisfied you can cancel this agreement once you have made any payments already due to the Trainer.
The Trainer may transfer (assign) all or part of this agreement to another trainer or organisation as long as your rights under this agreement are not materially reduced.
You are responsible for keeping all your contact information and marketing preferences up to date with the Trainer. In order to comply with the Data Protection Act 1998, the Trainer will only do what you ask him/her to do, or what you have given him/her permission to do with any personal or sensitive information held about you.
Consumer Data Privacy Policy
www.fitnessinspiredtraining.co.uk
 
This privacy policy discloses the privacy practice and applies exclusively to information collected by Mandalena Ioannou owner of www.fitnessinspiredtraining.co.uk. 
 
Who are we (Fitness Inspired Training)
 
Fitness Inspired Training (FIT) is a company run by qualified fitness instructor and life coach Mandalena Ioannou.
 
FIT offers group exercise classes, personal training and life coaching to the public. All types of sessions provided by FIT require booking and collection of some information on our clients to ensure your health safety whilst in our care.
 
Collection, Use and Sharing of Information
 
From time to time I (Mandalena Ioannou) may contact you via email or sms to share marketing information about Fitness Inspired Training. You can “opt out” of receiving any further communication at any time you wish by emailing “Unsubscribe” to fitnessinspiredtraining@live.co.uk or info@fitnessinspiredtraining.co.uk
 
Any information collected on this site is solely owned by Mandalena at Fitness Inspired Training (FIT). FIT only have access to information that has been directly given to us voluntarily by consumers.
 
We collect information if you:
 
-complete a PAR-Q, health screening form
-subscribe to our newsletter
-submit an enquiry on one of our website forms, one of our events, on in person at our venues
-join as a member, purchase class/personal training/life coaching packages in person or via our booking site.
-book onto a class or event
-apply for job vacancies
-engage with us on social media
-enter prize draws or competitions
-choose to complete any surveys we send you
-visit one of our sites which have CCTV systems operating for the security of both members, learners, customers and staff
-visit one of our classes/sessions that may have photography, recording or filming taking place that may be used for promotional material – permission will have been asked from you for this use.
 
With the GDPR in effect from May 25th 2018 we will only contact you via email or sms for marketing and pass on information about FIT if you have opted in to do so.
 
You can opt out from receiving contact from us at any time by emailing “unsubscribe” to fitnessinspiredtraining@live.co.uk or info@fitnessinspiredtraining.co.uk
 
We will not share your information with any party outside of our organisation.
 
Social media
 
By choosing to follow/view Fitness Inspired Training’s social media pages (Facebook, Instagram, Twitter) you are choosing to see our marketing material. If you no longer wish to see such information from us you will need to unfollow our pages.
 
Your Control and Access to Information
 
You are welcome to opt out of any future contact from us at any time simply by contacting us via email: fitnessinspiredtraining@live.co.uk. 
 
You may also want to inform us of any changes to your information or concerns you have regarding the use of your data.
 
The information you give through our online booking system can be changed by you (the customer) at any time by signing into your account.
 
Security
We do not request consumers to submit any sensitive information through our website.
 
Links
Our website may contain links to other sites, companies and professionals. We are not in partnership or responsible for the content on other sites or their policies. We advise you to check the privacy policy of other sites when leaving our site.
 
Updates
Any changes and updates to our privacy policy that may take place will be posted on this page.
 
If you feel that we are not obeying our privacy policy, you should contact us by email immediately,
 
Summary of Your Rights under GDPR
 
Under the GDPR, you have: 
 
1. the right to request access to, deletion of or correction of, your personal data held by me;
2. the right to complain to a supervisory authority;
3. be informed of what data processing is taking place; To enforce any of the foregoing rights or if you have any other questions about my site or this privacy policy, please contact
me.
 
Find detailed information here in compliance to GDPR.

Thank you for shopping with FIT!

Delivery:

Please allow 1-2 weeks after receiving your order confirmation for delivery. We deliver Monday-Saturday, except bank holidays.

Due to high demand and the additional health and safety measures now in place to protect our logistics teams, our deliveries may take a little longer to reach you.  

We thank you for your patience and understanding during these current circumstances.

Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Collection: 

For local members of Fitness Inspired Training only.  Please contact to arrange.

Return & Refund Policy:

If you are not entirely satisfied with your purchase, we’re here to help.

Returns:

  • You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Products must be unworn and unwashed with all tags still attached (if your item had tags when you received it).
  • Returned products may be exchanged for another product of the same value.
  • To organise a return please email: fitnessinspiredtraining.co.uk including your full name & order number.