Group Exercise & Personal Training Terms & Conditions
The trainer will use their skills and knowledge to design a safe programme of exercise that will take into account the client’s personal goals, fitness levels and likes and dislikes related to exercise.
The trainer will provide the coaching, supervision, advice and support that the client may need to help them achieve their goals. It is understood between you and your Trainer that both must commit to your training programme 100% in order for you to achieve results.
You understand that the results of any fitness programme cannot be guaranteed. Your progress depends on your effort and co-operation in and outside of the Sessions. In particular you acknowledge that individual results may vary and no particular result is guaranteed by your Trainer.
All Client information will be kept strictly private and confidential
All Fitness Inspired Training trainers will maintain a professional attitude and manner throughout every session.
Your agreement is with your personal trainer who delivers your training.
These Terms and Conditions form part of your agreement with the Trainer. You understand that the Trainer is self-employed and you are entering into a contract with him/her alone.
You are required to wear appropriate clothing and footwear. You are also advised to bring a bottle of water and a towel.
2. Health Screening
All clients must complete a PAR-Q/health waiver before commencing any exercise programme to ensure you are safe to exercise. These screenings may be collected in paper form in class or via our booking site if you sign up online.
Your trainer may require a letter of ‘medical clearance’ from your GP. Please be aware that your GP may charge for providing this letter.
You understand and agree that it is your responsibility to inform the Trainer of any conditions or changes to your health, now and ongoing, which might affect your ability to exercise safely and with minimal risk of injury. Any changes to your health will need to be recorded on an additional health screening form.
If your Trainer requires further medical information from a practitioner, you must provide such details.
You understand that there are inherent risks in participating in a programme of strenuous exercise. If you sustain or claim to sustain any injury while participating in training, you acknowledge that the Trainer is not responsible, except where the injury was caused by his/her gross negligence or intentional act.
Your trainer cannot be held liable in any way for undeclared or unknown medical conditions.
Your health screening records will be kept for 6 years, you can have access to these records (of your own) upon request.
3. Booking & Fee Charging Policy:
The minimum number of personal training sessions that can be purchased on a pre-booked time slot basis is six. Personal training will not be available at a pay as you go basis.
Payment for these sessions must be made at the time of booking.
Existing clients that wish to continue personal training with the instructor must give notice to the instructor by their penultimate session of their current block and payment for the next block must be given before the new block begins.
Acceptable forms of payment are: cash paid directly to the Trainer, cheque (made payable to the trainer) or by prior agreement by internet bank transfer, direct debit.
Clients may be required to ‘sign in’ for each training session in order avoid any confusion between Trainer and Client of the session number within a block the client is on.
All personal training sessions must be redeemed within six months of purchase.
See service options for classes for detailed information on each service allowance e.g. number of sessions, timeframe of use and costs.
4. Cancellation and Refunds
24 hours notice of cancellation or postponement is required for all appointments.
Notice of less than 24 hours will incur payment of the full session fee.
Unforeseen events will be taken into consideration on the day for personal training appointments.
Once purchased, your sessions are non-refundable and non-transferable.
Cancellations must be made by 1pm on the day of a booked class. See full terms for each service category.
5. Lateness Policy
You are required to arrive on time for each session so that the Trainer’s full training plan is achieved on each visit.
If the client is late for a session the session cannot be extended and will end at the appointed time.
If the trainer is late additional time will be added to the session or to subsequent sessions.
6. Health and Safety
Your Trainer has completed and holds a current certificate for emergency first aid at work approved by the Health and Safety Executive.
Your Trainer has £5 million public liability insurance cover.
If your Trainer conducts the sessions on your premises you are responsible for providing a safe exercise environment.
7. Commitment to Data Security
Personally identifiable information e.g. Par-Q form, is kept secure by your instructor. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information when necessary. All emails and newsletters from our sites/instructors allow you to opt out of further contact. Fitness Inspired Training will never sell, trade, rent, exchange or otherwise share your personal information with any other person, company or organisation.
You understand that in the unlikely event of your Trainer being unable to continue your training, for any reason, subject to availability you can have your sessions transferred to another similar Trainer if he/she agrees to take over his/her training or you can request a full refund from your existing Trainer for any unfulfilled sessions.
The Trainer has the right to change these Terms and Conditions, for example, to be able to offer new services or as required by law. The Trainer will notify you of any change. When such a change(s) is made, if dissatisfied you can cancel this agreement once you have made any payments already due to the Trainer.
The Trainer may transfer (assign) all or part of this agreement to another trainer or organisation as long as your rights under this agreement are not materially reduced.
You are responsible for keeping all your contact information and marketing preferences up to date with the Trainer. In order to comply with the Data Protection Act 1998, the Trainer will only do what you ask him/her to do, or what you have given him/her permission to do with any personal or sensitive information held about you.